Download or print this document

Opens your browser's print dialog — choose "Save as PDF" to download, or send straight to a printer.

Health & Safety Assessment

Health & Safety Assessment File

Pulse Cars Limited

Company

Pulse Cars Limited

Registered Site

181 Hunters RoadBirminghamB19 1ES

Director

Afaq Iftikhar

Revision

Rev. 1.0 · Issued July 2026

Next review: July 2027

Document Structure

Volume 1

Health & Safety Manual

30 policies & procedures

Volume 2

Risk Assessments

30 detailed assessments

Volume 3

Forms & Registers

16 operational records

This pack is designed as a consultant-quality manual for Pulse Cars Limited, aligned with the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999.

Volume 1

Health & Safety Manual

1. Health & Safety Policy Statement

Pulse Cars Limited is committed to ensuring, so far as is reasonably practicable, the health, safety and welfare at work of all employees, contractors, visitors, customers and members of the public who may be affected by our activities.

This commitment is delivered in compliance with the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999 and all other applicable UK health and safety legislation.

The Director accepts overall responsibility for health and safety. This policy will be reviewed at least annually, or sooner if there is a material change to the business, and communicated to all staff.

Signed: Afaq Iftikhar, Director — Pulse Cars Limited.

2. Company Responsibilities

Provide and maintain safe premises, plant, equipment and systems of work at 181 Hunters Road, Birmingham, B19 1ES.

Provide information, instruction, training and supervision to enable all employees to work safely.

Assess and control risks arising from vehicle sales, forecourt operations, valeting, light workshop tasks, deliveries and office activity.

Consult with employees on matters affecting their health and safety and encourage open reporting of hazards and near misses.

Maintain adequate insurance, including Employers' Liability, and display the certificate on site.

3. Director Responsibilities

The Director, Afaq Iftikhar, is ultimately accountable for the implementation of this Health & Safety policy.

Responsibilities include: allocating adequate resources, appointing competent persons, monitoring performance, reviewing incidents and ensuring corrective actions are completed.

The Director will chair the annual Health & Safety review and sign off all risk assessments and policy revisions.

4. Employee Responsibilities

Under Sections 7 and 8 of the Health and Safety at Work etc. Act 1974, all employees must take reasonable care of their own health and safety and that of others affected by their acts or omissions.

Employees must co-operate with the company on health and safety matters, use equipment and PPE correctly, report defects, hazards and incidents promptly, and not interfere with anything provided for safety.

5. Visitor Policy

All visitors must sign in at reception and be issued with a visitor pass where applicable.

Visitors are to be accompanied at all times when in vehicle movement areas, workshop zones or restricted parts of the premises.

Visitors will be briefed on emergency evacuation procedures, assembly points and site hazards on arrival.

6. Contractor Policy

Contractors engaged by Pulse Cars Limited must provide evidence of competency, method statements, risk assessments (RAMS) and public liability insurance prior to starting work.

All contractors are inducted before starting work and must sign the Contractor Sign-In register.

Any high-risk activity (hot works, working at height, electrical isolation) requires a permit-to-work authorised by the Director.

7. Young Persons Policy

Where a person under 18 is employed, a specific risk assessment will be completed as required by the Management of Health and Safety at Work Regulations 1999.

Young persons will not undertake work involving significant risks (e.g. lone customer test drives, vehicle jacking, chemicals) unless suitably trained and supervised.

8. Work Experience Policy

Work experience students will receive a documented induction, PPE where required, and be assigned a named supervisor.

Activities are restricted to low-risk tasks such as observation, cleaning, administrative support and supervised customer greeting.

9. Safe Systems of Work

Written safe systems of work are in place for all key activities including vehicle movements, test drives, valeting, jump-starting, tyre inspection and use of chemicals.

Employees are trained on the relevant safe system before undertaking a task, and refresher training is provided annually.

10. Forecourt Safety

The forecourt is inspected daily for slip/trip hazards, oil spills, damaged surfaces and obstructed walkways.

Pedestrian and vehicle routes are clearly identified. Customers are asked not to walk between reversing vehicles.

Vehicle keys are held securely and only released to authorised staff during on-site movements.

11. Vehicle Movement Procedure

Only insured, licensed and authorised staff may move vehicles on or off the forecourt.

Reversing is minimised where practicable. Where reversing is required, a banksman will be used in busy conditions.

Hazard lights are activated when manoeuvring in customer areas.

12. Test Drive Procedure

A copy of the customer's driving licence is taken and verified before any test drive.

Insurance validity is confirmed. The customer is briefed on the route, vehicle controls and expected duration.

A staff member accompanies test drives wherever practicable. Test drive details are recorded in the Test Drive log.

13. PPE Policy

PPE is provided free of charge in accordance with the Personal Protective Equipment at Work Regulations 1992 (as amended 2022).

Standard PPE for site tasks includes safety footwear, gloves and hi-visibility vests for anyone working in vehicle movement zones.

Chemical-resistant gloves and eye protection are provided for valeting and cleaning tasks.

14. Manual Handling

Manual handling is assessed in accordance with the Manual Handling Operations Regulations 1992.

Staff are trained in safe lifting techniques. Trolleys and team lifts are used for heavy items such as wheels, batteries and stock.

15. Slips & Trips

Housekeeping standards are enforced across the forecourt, showroom, workshop and office.

Spillages are cleaned immediately. Wet-floor signage is deployed after mopping or during valeting activities.

External surfaces are inspected daily and gritted during icy weather.

16. Electrical Safety

All fixed electrical installations are inspected periodically by a competent electrician in line with BS 7671 and the Electricity at Work Regulations 1989.

Portable appliances are subject to a documented PAT inspection regime appropriate to their risk category.

Damaged plugs, leads or equipment are removed from service immediately.

17. Fire Safety

A Fire Risk Assessment is maintained under the Regulatory Reform (Fire Safety) Order 2005.

Fire extinguishers, alarms and emergency lighting are inspected and serviced by a competent contractor.

Fire drills are conducted and recorded at least annually. Evacuation routes and assembly points are clearly signed.

18. First Aid

A stocked first aid kit is maintained on site in line with the Health and Safety (First-Aid) Regulations 1981.

Appointed persons are named on the Emergency Contacts sheet. First aid use is recorded in the First Aid Record.

19. Accident Reporting

All accidents and near misses are recorded in the Accident Book and Near Miss forms.

Reportable incidents are notified to the HSE under RIDDOR 2013 within the required timescales.

Root cause analysis is completed for all lost-time incidents and corrective actions tracked to closure.

20. Emergency Procedures

In the event of fire, chemical spill, serious injury or vehicle incident, staff will raise the alarm, evacuate customers, call the emergency services and notify the Director.

Assembly point details, emergency contacts and utility isolation points are posted on the staff notice board.

21. Lone Working

Lone working is minimised. Where unavoidable (e.g. early opening or late close), a check-in procedure is used with the Director or a nominated colleague.

Cash handling activities and out-of-hours viewings are subject to a specific lone-worker risk assessment.

22. Violence & Aggression

Staff are trained in de-escalation techniques and are authorised to withdraw from any situation involving threatening behaviour.

Incidents of verbal or physical aggression are logged and reviewed. CCTV is in operation in customer areas.

23. Smoking & Vaping Policy

Smoking and vaping are prohibited within all buildings and within 5 metres of any vehicle, fuel container or flammable material.

A designated area is provided outside. Cigarette waste must be disposed of in the receptacles provided.

24. Housekeeping

All work areas are to be kept clean, tidy and free of obstruction.

Walkways, fire exits and access to firefighting equipment must remain clear at all times.

Waste is segregated and removed regularly by a licensed waste carrier.

25. Environmental Policy

Pulse Cars Limited is committed to minimising the environmental impact of its operations, including responsible disposal of tyres, oils, batteries and general waste.

Only licensed waste carriers are used, and waste transfer notes are retained for the statutory period.

26. Training Policy

All staff receive a Health & Safety induction on their first day, covering emergency procedures, site rules and their role-specific risk assessments.

Refresher training is provided at least annually and after any significant incident or change of role. Training is logged in the Staff Training Record.

27. Daily Checks

Daily checks include: forecourt inspection, spill check, walkway condition, PPE availability, first aid kit, fire exits clear and vehicle key control.

28. Weekly Checks

Weekly checks include: fire alarm test, emergency lighting spot-check, extinguisher visual, chemical storage, waste segregation and housekeeping audit.

29. Annual Review

This Health & Safety file is formally reviewed at least once every 12 months by the Director, or sooner following a significant incident, legislative change or change to the business.

The outcome of the review is recorded in the Annual Review Form and communicated to all staff.

30. Signature Page

By signing below the Director confirms that this Health & Safety file has been reviewed and accepted as the current policy of Pulse Cars Limited.

Signed: ________________________ Name: Afaq Iftikhar Position: Director Date: ____________

Volume 2

Risk Assessments

Each assessment records the hazard, persons at risk, existing controls, residual risk rating, further controls and the responsible person. All assessments are reviewed annually or after any significant incident or change.

RA #1

Vehicle movements on forecourt

Medium
Persons at risk
Staff, customers, public
Existing controls
Marked routes, hazard lights, banksman when reversing
Further controls
Refresh markings annually
Responsible
Director

RA #2

Customer parking area

Low
Persons at risk
Customers, staff
Existing controls
Signed parking bays, speed limit, good lighting
Further controls
Monthly lighting check
Responsible
Site Lead

RA #3

Vehicle deliveries (transporter)

Medium
Persons at risk
Drivers, staff, public
Existing controls
Delivery area cordoned, banksman, PPE
Further controls
Booked delivery slots only
Responsible
Director

RA #4

Test drives

Medium
Persons at risk
Customer, staff, third parties
Existing controls
Licence & insurance check, route brief, accompanied where possible
Further controls
Log every test drive
Responsible
Sales Lead

RA #5

Vehicle valeting (chemicals, slips)

Medium
Persons at risk
Valeting staff
Existing controls
PPE, COSHH data sheets, wet-floor signs
Further controls
Annual COSHH review
Responsible
Site Lead

RA #6

Vehicle batteries (acid, weight)

Medium
Persons at risk
Staff
Existing controls
Gloves, eye protection, team lift, correct disposal
Further controls
Battery lift trolley
Responsible
Workshop Lead

RA #7

Jump starting vehicles

Medium
Persons at risk
Staff
Existing controls
Correct sequence, insulated leads, eye protection
Further controls
Toolbox talk quarterly
Responsible
Workshop Lead

RA #8

Fuel (small quantities in stock vehicles)

Medium
Persons at risk
Staff, public
Existing controls
No smoking, no naked flames, ventilated storage
Further controls
Annual fire risk assessment
Responsible
Director

RA #9

Fire (premises, vehicles)

Medium
Persons at risk
All persons on site
Existing controls
FRA, extinguishers, alarms, drills, clear exits
Further controls
Annual serviced by competent contractor
Responsible
Director

RA #10

Slips, trips & falls

Low
Persons at risk
Staff, customers, visitors
Existing controls
Housekeeping, spill response, footwear standards
Further controls
Weekly housekeeping audit
Responsible
Site Lead

RA #11

Ice & snow (external surfaces)

Medium
Persons at risk
Staff, customers
Existing controls
Grit bins, morning inspection, signage
Further controls
Winter preparedness plan
Responsible
Site Lead

RA #12

Manual handling (wheels, stock)

Medium
Persons at risk
Staff
Existing controls
Training, trolleys, team lifts, load limits
Further controls
Annual refresher training
Responsible
Director

RA #13

Tyre changing / checking

Medium
Persons at risk
Workshop staff
Existing controls
Correct jacking, axle stands, PPE
Further controls
Equipment inspection weekly
Responsible
Workshop Lead

RA #14

Workshop equipment (jacks, compressors)

Medium
Persons at risk
Staff
Existing controls
Trained users only, PUWER compliance, servicing
Further controls
LOLER inspection where applicable
Responsible
Director

RA #15

Cleaning chemicals (COSHH)

Medium
Persons at risk
Valeting & cleaning staff
Existing controls
COSHH register, SDS on file, PPE, ventilation
Further controls
COSHH refresher annually
Responsible
Site Lead

RA #16

Office work (DSE, ergonomics)

Low
Persons at risk
Office staff
Existing controls
DSE assessments, adjustable seating, breaks
Further controls
DSE review annually
Responsible
Director

RA #17

Display vehicles (moving, positioning)

Low
Persons at risk
Staff, public
Existing controls
Handbrake on, chocks where sloped, keys secured
Further controls
Daily forecourt check
Responsible
Site Lead

RA #18

Public access to forecourt

Medium
Persons at risk
Members of the public
Existing controls
Clear signage, walkways, CCTV, staff supervision
Further controls
Review CCTV coverage annually
Responsible
Director

RA #19

Contractors on site

Medium
Persons at risk
Contractors, staff
Existing controls
RAMS, induction, sign-in, permit-to-work
Further controls
Approved contractor list
Responsible
Director

RA #20

Work experience students

Low
Persons at risk
Student
Existing controls
Induction, supervision, restricted tasks, PPE
Further controls
Named supervisor
Responsible
Director

RA #21

Lone working (open/close)

Medium
Persons at risk
Lone worker
Existing controls
Check-in procedure, mobile phone, CCTV
Further controls
Buddy system reviewed
Responsible
Director

RA #22

Security (cash, keys, premises)

Medium
Persons at risk
Staff, business
Existing controls
Key control, safe, alarm, CCTV, cash limits
Further controls
Alarm serviced annually
Responsible
Director

RA #23

Working at height (rare, e.g. signage)

Medium
Persons at risk
Staff, contractor
Existing controls
Avoid where possible, use competent contractor, correct access equipment
Further controls
Never use makeshift access
Responsible
Director

RA #24

Waste disposal (oils, tyres, batteries)

Medium
Persons at risk
Staff, environment
Existing controls
Licensed waste carrier, segregated storage, transfer notes
Further controls
Retain notes for 2 years
Responsible
Site Lead

RA #25

COSHH substances generally

Medium
Persons at risk
Staff
Existing controls
COSHH register, SDS, PPE, storage controls
Further controls
Annual COSHH audit
Responsible
Site Lead

RA #26

Vehicle exhaust fumes (indoor idling)

Medium
Persons at risk
Staff
Existing controls
Ventilate, minimise idling indoors, open doors
Further controls
Avoid running engines inside
Responsible
Workshop Lead

RA #27

Noise (compressors, tools)

Low
Persons at risk
Workshop staff
Existing controls
Hearing protection available, task rotation
Further controls
Noise review if equipment changes
Responsible
Workshop Lead

RA #28

Slips from oil / fluid leaks

Medium
Persons at risk
Staff, customers
Existing controls
Absorbent granules, spill kits, immediate cleanup
Further controls
Spill kit stock check
Responsible
Site Lead

RA #29

Vehicle theft / customer aggression

Medium
Persons at risk
Staff
Existing controls
Key control, CCTV, de-escalation training
Further controls
Incident log reviewed
Responsible
Director

RA #30

Adverse weather (high wind, storm)

Low
Persons at risk
Staff, vehicles, signage
Existing controls
Secure loose items, inspect signage, weather monitoring
Further controls
Post-storm inspection
Responsible
Site Lead

Volume 3

Forms & Registers

The following registers and forms are maintained on site and retained in accordance with the applicable statutory retention periods.

Accident Book
Near Miss Forms
First Aid Record
Fire Drill Record
Fire Extinguisher Register
Visitor Register
Work Experience Induction
Daily Vehicle Movement Checklist
Forecourt Inspection Sheets
PPE Register
Staff Training Record
Equipment Inspection Forms
Contractor Sign-In
Emergency Contacts
COSHH Register
Annual Review Form

UK Legislation Referenced

  • §Health and Safety at Work etc. Act 1974
  • §Management of Health and Safety at Work Regulations 1999
  • §Regulatory Reform (Fire Safety) Order 2005
  • §Manual Handling Operations Regulations 1992
  • §Personal Protective Equipment at Work Regulations 1992 (amended 2022)
  • §Control of Substances Hazardous to Health Regulations (COSHH) 2002
  • §Electricity at Work Regulations 1989
  • §RIDDOR 2013
  • §Health and Safety (First-Aid) Regulations 1981
  • §Workplace (Health, Safety and Welfare) Regulations 1992

Signature & Approval

Prepared for

Pulse Cars Limited

181 Hunters Road, Birmingham, B19 1ES

Approved by

Afaq Iftikhar, Director

Signed: ______________________________
Date: ______________________________

Revision History

Rev.DateSummaryApproved
1.0July 2026Initial issue of Health & Safety file (Volumes 1–3).Afaq Iftikhar